Refund policy

Return & Replacement Policy

At Notstore, every piece is made especially for you. We want you to love what you receive — and if something isn’t right, we’ll make it right.

💛 Easy Replacements (No Stress)

If your order arrives with:

• A defect or damage
• The wrong item
• A printing issue

We’ll happily send you a free replacement.

Just reach out to us within 48 hours of delivery, and we’ll take care of the rest.

📸 How to Request a Replacement

Email us at mynotstore@gmail.com with:

• Your Order ID
• A short description of the issue
• Clear photos/videos of the product

Once verified, we’ll process your replacement quickly.

📏 Size & Fit

Each product is made-to-order, so we strongly recommend checking our size chart before placing your order.

If you’re unsure, feel free to contact us — we’re happy to help you choose the right fit.

🚫 What’s Not Eligible

We’re unable to accept replacements or returns for:

• Incorrect size selection
• Change of mind
• Minor colour variations (due to screen differences)
• Requests raised after 48 hours of delivery

💳 Refunds

As all products are custom-made, we typically don’t offer refunds.

However, if a replacement isn’t possible, we’ll issue a full refund.

• Refunds are processed to your original payment method
• For COD orders, refunds are issued via UPI or bank transfer

⏱ Processing time: 5–10 business days

📩 Need Help?

We’re always here for you.
Reach out anytime at mynotstore@gmail.com and we’ll assist you.

Thank you for supporting Notstore ❤️